Hesperia Travel

Privacy Policy

Last updated: 06/10/2026

This Privacy Notice describes how Hesperia Travel processes personal data of users who visit the website and who use contact or tour-request forms, pursuant to Regulation (EU) 2016/679 (GDPR) and applicable Italian law.

1. Data controller

The data controller is Hesperia Travel.

2. Data we process

Depending on how you interact with the site, we may process identity and contact data, travel enquiry information, technical browsing data, and data you voluntarily include in messages.

3. Purposes and legal bases

  • Handling enquiries: pre-contractual steps (Art. 6.1.b GDPR).
  • Replies and support: same basis or legitimate interest (Art. 6.1.f).
  • Legal obligations (Art. 6.1.c).
  • Site security: legitimate interest (Art. 6.1.f).
  • Non-essential cookies: consent (Art. 6.1.a) — see Cookie Policy.

Form data are processed only after acceptance via the mandatory checkbox.

4. Methods and place

Processed with electronic tools and adequate security measures. Transfers outside the EU use GDPR safeguards.

5. Retention

  • enquiries: up to 24 months after closure;
  • logs: as in Cookie Policy;
  • legal duties: as required by law.

6. Disclosure

Not disseminated. May be shared with technical providers, trip partners where necessary, and authorities if required.

7. Providing data

Mandatory fields are required to receive a reply.

8. Your rights

Arts. 15–22 GDPR: write to Info@hesperiatravel.com. Complaint: www.garanteprivacy.it.

9. Minors

Not intended for under-14s.

10. Updates

May be updated; see also the Cookie Policy.

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